by Rivers Pearce | Jan 26, 2023 | Brokerage, Podcasts
Turn Your Clients into Lifelong Fans – with Rivers Pearce of Milestones Milestones CMO, Rivers Pearce was the featured guest on the latest episode of Listing Bits. He sat down with longtime real estate industry expert (and sometimes industry pot-stirrer 😂 ) Greg... 
by Rivers Pearce | Jan 13, 2023 | Press
At Milestones, we are obsessed with the customer experience. Real estate transactions, while exciting, are almost never smooth and easy. They can be scary, unpredictable, or at the very least, nerve-wracking. Due to the large amounts of money involved, they are also... 
by Rivers Pearce | Jan 4, 2023 | Brokerage, Mortgage
There’s an age-old saying that it’s easier (and cheaper) to keep the customers you’ve already earned than to find new ones. So why is it that real estate and mortgage professionals are so obsessed with generating new leads? Yes, it’s important to always have a fresh... by Rivers Pearce | Dec 9, 2022 | Brokerage, Press
Milestones CRO Featured On T3 Sixty LinkedIn Live Our Chief Revenue Officer, Ashley Terrell, joined the team at T3 Sixty this week to discuss how forward-thinking brokerages are focusing their efforts on improving the client experience to increase repeat and referral... 
by Rivers Pearce | Dec 8, 2022 | Press
What a year it has been for us here at Milestones! In just a matter of months, we closed our Series A, came out of stealth mode, and rapidly scaled our product to 250,000 real estate agents and loan officers. Since we have been so blessed, we wanted to give back to... 
by Rivers Pearce | Dec 2, 2022 | Mortgage, Podcasts, Press
How Milestones Helps Mortgage Providers In Non-Transactional Times There’s little doubt that real estate transactions are going to see a slowdown in 2023, with some estimates predicting as much as a 30-40% drop year over year. This is going to be especially... 
by Rivers Pearce | Nov 15, 2022 | Big Theme, Mortgage
Mortgage Needs A Long-Term Strategy For Non-Transactional Times Let’s do the math:Typically there are 5-6M real estate transactions in a given year.Current forecasts are estimating that transaction volume could be down 30-40% in 2023.So we’re looking at 3.5-4M... 
by Rivers Pearce | Nov 7, 2022 | Press
There’s little argument that the last couple of years have been good for real estate brokerages and mortgage providers. But how quickly things can change. The majority of existing homeowners are now locked into low mortgage rates, hesitant to consider listing their... 
by Rivers Pearce | Oct 13, 2022 | Press
Leading Real Estate Companies of the World® has announced that it has selected Milestones to join its prestigious Solutions Group program, a collection of preferred business resources for the global network of 550 real estate firms. The opportunity to bring Milestones... 
by Rivers Pearce | Sep 27, 2022 | Press
InstaMortgage is First to Launch Milestones Homeownership Portals for Client Enrichment AUSTIN, TX (Sept. 27, 2022) – Milestones (milestones.ai), the all-in-one homeowner portal making it easier for consumers to buy, move, sell, manage and access mortgage services for... 
by Rivers Pearce | Sep 21, 2022 | Press
CALIFORNIA ASSOCIATION OF REALTORSⓇ to Offer Milestones as Member Benefit LOS ANGELES (Sept. 22, 2022) – Milestones (milestones.ai), the all-in-one homeowner portal making it easier for consumers to buy, move, sell, and manage their home, is pleased to announce that... 
by Rivers Pearce | Aug 31, 2022 | Press
Milestones Announces Mortgage Advisory Board Milestones is on a mission to help consumers navigate all facets of their homeownership journey. We do this via close partnerships with the industry professionals who walk hand-in-hand with their clients through all of the... 
by Rivers Pearce | Aug 23, 2022 | Podcasts, Press
Break Free From The Transaction Mindset Milestones CEO, Dustin Gray, and CMO, Rivers Pearce, were both recently featured on the RealTrending podcast. The conversation focused on how today’s real estate professionals need to break free from the transactional... 
by Simon Chen | Aug 8, 2022 | Press
Happy House, Happy Spouse You know that old saying, “Happy wife, happy life?” Well, I joined Milestones to make my wife happy. Let me explain. When we were shopping in late 2020 for a house with a bit more space and amenities to make quarantining with two... 
by Rivers Pearce | Aug 1, 2022 | Uncategorized
Milestones isn’t a CRM. But in fairness, it’s easy to confuse us with one. CRMs are where professionals work. Portals are where clients interact. To win in today’s world, your company or team needs both. You already use portals You already use portals – to manage your... 
by Dustin Gray | Aug 1, 2022 | Uncategorized
What if Zillow, Slack, and TurboTax had a baby? In other words, what if a portal for buying & selling homes was combined with a really smooth system for collaborating among the parties involved in the transaction, and the guided consumer experience was truly as... by Rivers Pearce | Jul 29, 2022 | Big Theme
At Milestones we are dedicated to helping real estate and mortgage professionals break free from the transaction mindset. When you’re only focused on getting the next transaction, then it’s no wonder why clients and prospects only see you as a salesperson.... 
by Rivers Pearce | Jul 28, 2022 | Press
AUSTIN, Tex. – July 28, 2022 – Milestones (milestones.ai), the all-in-one homeowner portal making it easier for consumers to buy, move, sell, and manage their home, raised $10.3 million in Series A funding. Updater, the national leader in moving technology, led the... 
by Rivers Pearce | Jul 19, 2022 | Big Theme
Nobody likes to feel like the relationship they built was transactional. It’s hard to stay connected when you’re always working in the present. The focus should always be on the relationship, not just the contract. When you provide nothing but continued value, why... 
by Rivers Pearce | Jul 19, 2022 | Big Theme
Forget about Angie’s List, your clients want your list! Provide the behind-the-scenes dream team that gives your clients critical help in taking care of their home. They can rest easy knowing your vendor list is trusted and vouched for. Provide the utmost value with... 
by Rivers Pearce | Jul 19, 2022 | Big Theme
There is a rebrand from salesperson to consultant in the industry. Clients need someone who is going to have all the answers when it comes to their home, especially after close of escrow. Be their trusted advisor that can help them with anything from finding a plumber... 
by Rivers Pearce | Jul 19, 2022 | Big Theme
The relationship between a real estate professional and a client has shifted over time. Instead of always asking if they are ready to buy or sell, there are expectations to educate and guide clients throughout their entire homeowner journey. You can’t automate a... 
by Rivers Pearce | Jul 19, 2022 | Big Theme
How many systems and tools do you have to log into every day to do your job? It’s inefficient and not easy to have multiple systems that don’t talk to each other. Envision your CRM, documents, vendors, resources, and all the sticky-notes you collect in one place.... 
by Rivers Pearce | Jul 19, 2022 | Big Theme
No one likes receiving mass emails that aren’t relevant to them. It’s all about the relationship and creating those personal moments that people will remember. Build trust and loyalty by seeing clients as individuals, evaluating what’s valuable to them, and being... 
by Rivers Pearce | Jul 19, 2022 | Big Theme
How are you and your clients storing and sharing documents, vendors, and resources? All of these components can easily get lost in the shuffle of emails and paperwork. Imagine one app where everything related to their home is stored and is easily accessible instantly.... 
by Rivers Pearce | Jul 19, 2022 | Big Theme
The job doesn’t stop at the end of the transaction, in fact that’s when the real work actually begins. Maintaining a property is a year-round responsibility, and most homeowners simply aren’t aware of how many things around their home need to be cared for and can also... 
by Dustin Gray | Jan 6, 2021 | Uncategorized
Real estate information is everywhere About two decades ago, the Multiple Listing Service™ and IDX leveled the playing field for real estate content. With the same listings available to consumers on thousands of public-facing websites — alongside info about schools,... 
by Dustin Gray | Jan 6, 2021 | Uncategorized
During Super Bowl LV, Rocket Mortgage released a series of humorous commercials with a memorable brand promise: certain is better. While some real estate agents and homebuyers may question the validity of Rocket’s promise, it speaks to the effort by the nation’s... 
by Dustin Gray | Jan 6, 2021 | Uncategorized
Suppose that you run a large real estate brokerage with thousands of agents. To attract and retain talent in the face of increased competition, you keep improving agent compensation — in spite of your overhead remaining the same. To keep clients from getting lured to... 
by Dustin Gray | Jan 6, 2021 | Uncategorized
Why your broker and agent websites aren’t enough anymore Pretty much every real estate brokerage and individual agent has a website. Most have roughly the same format: listings, agent bios, community info, home value estimates, and so on. Usually there’s a... 
Recent Comments